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Privacy policy

The Information We Collect

  • Contact Information: When you contact us via the website, we ask for your email address, first name, last name, email address and phone number. We may also ask follow up questions in further correspondence with you.
  • Information we automatically track: We automatically log certain information about how you’re using our site. This information may include the URL that you just came from, your internet protocol (IP) address and the pages you visit while on our site.  This data allows us to analyse and determine our audience’s behavioural characteristics, which helps us to optimise the content we’re delivering. Only anonymous, non-personally identifiable information is collected in this way, and it cannot, by itself or in combination, be tracked to a specific individual.
  • Surveys: On occasions we conduct surveys and we collect the answers provided.

You can access our Information Memorandum on this website or by calling us on +61 2 9968 3588. We accept no liability for any errors or omissions or any loss caused as a result of reliance of the information available on this website. 

Sharing of Information

If you request to be added to the mailing list The Outlook Group Pty. Ltd. may also uses your personal information to inform you of other products or services available, and occasionally to conduct research about your opinion of current or new services and resources. The Outlook Group Pty. Ltd. does not sell, rent or lease its customer lists to third parties. If you wish to have your personal information removed from our system please email The Outlook Group Pty. Ltd. with your request. 


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.